Carchief.com reserves the right to update/modify the Terms & Conditions (T&C) at any time
without prior notice.
Site users must adhere to the T&C of Carchief.com when using the site. By accessing or using
Carchief.com, you hereby agree to and are bound to our T&C, inclusive of any future
modifications, upgrades, additions to the site. Please exit the site if you do not wish to agree
to our T&C.
Users shall not attempt to use the Carchief.com site, its logo, or any of its content for
fraudulent or unauthorized activities, and shall refrain from attempting to gain unauthorized
access to Carchief.com's services, servers, network or systems through any means, including
hacking, password mining, etc.
You may not, without authorization from Carchief.com, copy/reproduce/publish/modify/display or
in any other ways exploit part or all of Carchief.com's content, logos, site, or creative
content (includes pictures, posters, banners, etc).
Carchief.com is not liable for any false information, or payments provided by or to individuals
who are not authorized by Carchief.com. Users assume all liability for erroneously filled order
forms and payments.
Limitation of Liability
Information shown or provided by Carchief.com is accurate to the best of our ability.
Carchief.com will not be liable if information does not match exactly to the mentioned product
Carchief.com is not liable for any delays which may occur on orders/purchases. While our team
will strive to ensure that deliveries occur in a timely manner to the best of our ability,
external forces, such as inclement weather or unforeseen delays may occur. Delivery period is an
indication of estimated time for which a vehicle may take to be delivered, Carchief is not
liable for any delays.
Purchasers are solely liable for all payments/transactions, Carchief.com holds no liability for
fraudulent activity which may result in payments to the wrong account or purchaser error when
filling out details.
Carchief.com is not liable for any delays/disruptions in service or availability due to acts of
nature, Internet or system failures, power failures, riots, wars, acts of terrorism,
governmental or legislative action, civil disruptions, or non-performance of third parties.
Carchief.com reserves the right to cancel or report any transactions which are suspect of being
fraudulent or illegal at any time without prior written or verbal notice.
Carchief.com is not liable for refunds, partial or full, under any circumstances against
orders/purchases made unless such a warranty is provided prior by an authorized Carchief.com
Carchief.com is not liable for theft or loss of customer information which may have been
provided to Carchief.com. We will strive to ensure the utmost data security to the best of our
Carchief.com is not liable for the theft of minor items, such as carpets, cigarette lighter,
stereo, while Goods are in Transit. Customers must understand that such situations occur and are
outside the control of Carchief.com.
Delivery of vehicles marked as "Fast Deals" are expected to take up to 7 working days for
delivery to the border selected by the purchaser. Unforeseen delays due to weather, equipment
failure, non performance by third party vendors, may occur. Carchief is not liable for such
Price Guarantee on Transport and Clearing
Upon purchase of a vehicle, if the purchaser/buyer can produce a better quote for the vehicle
clearing and transport than what was paid to Carchief for these services, Carchief will refund
the difference. Claim only valid if the following criteria are met:
Quotation from a registered company providing vehicle clearing and/or transport services to
the public, which has been in operation for more than 2 years.
Carchief must be able to verify the authenticity of the quotation from the relevant service
Customer must produce the quotation within 7 working days of vehicle delivery. Quotations
for vehicles delivered more than 7 working days ago will not be accepted.
Quotation must be for the same vehicle model as what was delivered to the customer.
Refunds will only be granted for the particular service the quotation is for, for example,
if quotation is only for clearing, then Carchief will only refund the difference for the
clearing charges, and not the total Clearing and Transport charges.
If all above criteria are met, Carchief will inform the customer regarding the validity of
the claim and then process the claim within 14 days, via Telegraphic or electronic bank
Purchasers/buyers will only be eligible for insurance if it has been selected during the order
process. If insurance has not been selected, then purchaser/buyer can't not claim for the
vehicle if in case the vehicle becomes eligible for such a claim.
Insurance, if selected, covers the following:
Accident damages considered major during transport through Land or Sea transport, maximum
claim of 80% of vehicle value.
Only valid if transport is conducted by Carchief or one of its partners, not valid if
transport is conducted by purchaser/buyer.
Theft or destruction of the vehicle during the process of Goods in Transit, maximum claim of
80% of vehicle value.
Carchief will not be liable for:
Any interior damages deemed to be minor and/or invisible damages, including cigarette burns,
stains, cuts or tears.
Any exterior damages deemed to be minor and/or invisible damages, including scratches,
minors dents, holes and minor rust.
Any consumables, such as battery, oil, fuel, air conditioning gas, transmission fluid,
Claims are not applicable for vehicles valued below $1,500 US dollars or any damages which can
be repaired within $300 US dollar:
Customer shall bear all minor repairs less than $300 US dollars.
Quotations for repairs must be made from a registered and reputed vehicle repair company.
Claims cannot be made for minor items which may be stolen while Goods are in Transit. This
includes, and not limited to, carpets, stereo system, cigarette lighters, etc.
All claims must be filed (by email) within 14 days of receiving of the vehicle:
Date of receiving vehicle based on the arrival of the vehicle at its final delivery
destination, as per the terms of the order.
While Carchief.com offers customers the ability to select whether or not they wish us to provide
a certificate for their purchased vehicle, all responsibility of understanding end country's
regulations is born by the customer. Carchief.com is not liable if the vehicle is transported to
the selected border and customer is unable to bring in the vehicle due to lack of certificate.
Please check with your relevant authorities prior to purchase.